Our Commitment
When Leading Hurts is committed to providing a website that is accessible to the widest possible audience, including people with disabilities.
We believe that everyone should be able to access information about When Leading Hurts: Understanding and Healing from Traumatic Experiences of Leadership, its editors, related research, publications, resources, and professional opportunities.
Website accessibility is an ongoing effort. We seek to consider accessibility throughout the design, development, content creation, and maintenance of this website.
Accessibility Standard
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
WCAG provides internationally recognized guidance for making digital content more accessible to people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.
Measures We Take to Support Accessibility
Measures used to support the accessibility of this website may include:
- Using clear and consistent page structures
- Organizing content with properly ordered headings
- Providing meaningful alternative text for informative images
- Maintaining sufficient contrast between text and backgrounds
- Using readable typography and comfortable text spacing
- Supporting browser zoom and text enlargement
- Designing navigation and interactive elements for keyboard use
- Providing descriptive link and button text
- Labeling contact-form fields clearly
- Avoiding reliance on color alone to communicate meaning
- Reviewing the website on desktop, tablet, and mobile devices
- Testing pages with automated tools and manual review
- Correcting accessibility problems as they are identified
The U.S. Department of Justice identifies practices such as sufficient color contrast, semantic headings, keyboard access, accessible forms, zoom support, manual testing, and a method for reporting barriers as important aspects of accessible web design. It also cautions that automated testing alone cannot establish that a website is fully accessible.
Compatibility with Browsers and Assistive Technology
This website is designed to work with current versions of commonly used web browsers and with assistive technologies supported by those browsers.
The website relies on standard web technologies, including:
- HTML
- CSS
- JavaScript
- WAI-ARIA, where appropriate
The experience may vary when using older browsers, unsupported browser extensions, unusual device configurations, or assistive technologies that are no longer maintained.
Known Limitations
Despite our efforts, some parts of the website may not yet be fully accessible in every situation.
Possible limitations may include:
- Content or functionality supplied by third-party services
- External websites linked from this website
- Embedded media controlled by outside providers
- Older documents or downloadable files that have not yet been fully remediated
- Book-cover graphics or complex research illustrations that require additional descriptions
- Temporary accessibility issues introduced during website updates
Third-party websites, including publisher, bookseller, media, research, and social-platform websites, are outside our direct control and may follow different accessibility practices.
When we become aware of an accessibility issue within our control, we will make reasonable efforts to investigate and correct it.
Alternative Access
If any website content, document, form, or feature is difficult for you to access, please contact us.
When possible, we will work with you to provide the information in an alternative format or assist you in completing the intended action.
Feedback and Assistance
We welcome feedback about the accessibility of WhenLeadingHurts.com.
Please contact us if you:
- Encounter an accessibility barrier
- Need information in another format
- Have difficulty using a form or interactive feature
- Notice an image without an adequate description
- Experience problems navigating by keyboard
- Have suggestions for improving accessibility
Email: [insert accessibility or contact email]
Website: WhenLeadingHurts.com
When reporting an issue, it is helpful to include:
- The page address or title
- A description of the problem
- The browser and device you were using
- The assistive technology used, if applicable
- The format or accommodation that would be most helpful
We will make reasonable efforts to acknowledge accessibility-related messages within [five business days] and address eligible issues as promptly as practicable.
Assessment Approach
The accessibility of this website may be assessed through a combination of:
- Designer and administrator self-evaluation
- Automated accessibility-testing tools
- Manual keyboard review
- Visual contrast and text-scaling review
- Testing of forms, links, headings, and image descriptions
- Feedback from website visitors
Automated testing can help identify certain problems, but manual review is also necessary because a passing automated report does not guarantee full accessibility.
Ongoing Improvements
Accessibility is not a one-time project. The website may change as new research, publications, resources, assessments, videos, or other features are added.
We intend to review accessibility periodically and incorporate improvements into future website updates.
Formal Complaints
We encourage visitors to contact us first so we can understand and address the issue directly.
Nothing in this statement limits any rights or remedies that may be available under applicable law.
Changes to This Statement
This Accessibility Statement may be revised as the website, accessibility standards, technologies, or our practices change.
The “Last updated” date identifies the most recent revision.
Last updated: July 26, 2026